Terms of Use

Please read these terms carefully before using our website and services.

1. Acceptance of Terms

By accessing and using the Jointsglow website ("Website"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Website.

These terms apply to all visitors, users, and others who access or use the Website.

2. Website Owner Information

This Website is owned and operated by:

Jointsglow
172 Charles Prevost Drive
The Gardens, Auckland 2105
New Zealand
Phone: +64 21 258 7010
Email: partnership@jointsglow.world

3. Description of Services

Jointsglow provides educational and informational content related to nutrition planning. Our services include:

  • Educational articles and resources about nutrition
  • Recipe suggestions and meal planning guidance
  • Personalized nutrition planning enquiries and educational support
  • General nutrition education information

4. Educational Purpose Disclaimer

All materials and practices presented on this Website are educational and informational in nature. They do not constitute medical diagnosis, treatment, or recommendation, and are not intended to prevent, cure, or treat any disease or health condition.

Before applying any practice, especially if you have chronic conditions, please consult a registered medical practitioner or other qualified healthcare provider in New Zealand.

We do not provide medical advice, and our content should not be used as a substitute for professional medical consultation, diagnosis, or treatment. Our services are educational and informational; we do not claim to be a registered dietitian, nutritionist under the Health Practitioners Competence Assurance Act 2003, or other regulated health practitioner unless expressly stated in writing.

Outcomes from nutrition planning vary between individuals. We do not guarantee specific health, weight, or performance results.

5. User Responsibilities

When using our Website, you agree to:

  • Provide accurate and complete information when requested
  • Use the Website only for lawful purposes
  • Not attempt to gain unauthorized access to any part of the Website
  • Not use the Website in any way that could damage or impair its functionality
  • Not reproduce, duplicate, or exploit any part of the Website without permission
  • Respect the intellectual property rights of Jointsglow

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Jointsglow or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this Website without prior written permission.

7. User-Generated Content

If you submit any content to our Website (such as through contact forms or comments), you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content in connection with our services.

You are solely responsible for any content you submit and must ensure it does not violate any third-party rights or applicable laws.

8. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Jointsglow. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

We encourage you to review the terms and privacy policies of any third-party websites you visit.

9. Consumer Law (New Zealand)

If you purchase services from us as a "consumer" under the Consumer Guarantees Act 1993 (CGA), our services come with guarantees that cannot be excluded, including that services are carried out with reasonable care and skill and are fit for any particular purpose you told us about before purchase.

Nothing in these Terms limits or excludes your rights under the CGA, the Fair Trading Act 1986, or other mandatory New Zealand consumer protection laws. Where our liability cannot be excluded, it is limited to the minimum remedy permitted by law.

If we offer paid services in future, pricing, inclusions, delivery timeframes, and any applicable cancellation or refund terms will be confirmed in writing before you pay.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Jointsglow shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the Website
  • Any errors or omissions in the content
  • Unauthorized access to or alteration of your data
  • Any third-party conduct on the Website

This limitation does not apply to liability that cannot be excluded under New Zealand law, including liability for breach of consumer guarantees under the CGA where you qualify as a consumer.

11. Indemnification

You agree to indemnify and hold harmless Jointsglow, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the new terms.

We encourage you to review these terms periodically for updates.

13. Termination

We may terminate or suspend your access to the Website immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Website will cease immediately.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of New Zealand.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms of Use, please contact us:

Email: partnership@jointsglow.world
Phone: +64 21 258 7010
Address: 172 Charles Prevost Drive, The Gardens, Auckland 2105, New Zealand

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